Description

Under general supervision, the Animal Care Program Coordinator performs a wide range of lead and administrative duties, including administration of special programs; plans, schedules, and oversees the duties of Animal Care Attendants, contract employees and volunteers assigned to the Department of Animal Care and Regulation; and performs related duties as assigned.

Requirements

Minimum Qualifications

Either: 1. Two years of paid or unpaid full-time experience caring for animals in an animal welfare organization or municipal animal control program such as a rescue/foster care program.

Or: 2. Two years of paid or unpaid full-time experience performing program coordination with animal welfare organizations or municipal animal control programs.

Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

Knowledge of:

Principles and practices of leadership, mentoring, and training 
Applicable federal, state, and local laws, codes, and regulations
Operational characteristics, services, and activities of assigned programs and functions 
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment 
English usage, spelling, grammar, and punctuation 
Staff training concepts, to include techniques used in developing and conducting training programs, and methods of training 
Techniques of preparing and disseminating information utilizing all major media communication 
Communication, negotiation, and behavioral techniques that foster collaboration and effectively achieve compliance and related program goals 
Animal shelter program planning, development and implementation 
Animal behavior, species, and types of breeds

Ability to:

Lead and train Animal Care Attendant staff and volunteers 
Plan, coordinate, assign, and review the work of staff 
Provide work direction and instruction 
Research and evaluate work problems, and recommend solutions 
Develop and maintain cooperative, effective working relationships with others 
Communicate clearly and concisely, both verbally and in writing 
Network with statewide organizations such as animal shelters, rescue organizations, non-profit agencies and local businesses 
Interpret and apply applicable federal, state, and local laws, codes, and regulations 
Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met 
Plan, develop and lead an effective wellness program within the animal shelter 
Work safely with aggressive animals