Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

Job Purpose and Summary:

Performs hands-on operational support including driving process improvements, ensuring compliance and quality assurance, conducting data analysis and reporting, participating in training and education initiatives, fostering collaboration and communication among interdisciplinary teams, and contributing to project management. Works to optimize clinical operations, enhance efficiency and compliance, and support the delivery of high-quality patient care. Does not require licensure.

Primary Job Duties & Responsibilities

• Communicates as a liaison to members and between staff, vendors, and other business areas as a resource to achieve the goals and objectives of the business strategy.

• Assists with clinical support strategy and resource requirements, analyzing data to ensure growth and development goals and objectives are met.

• Aligns clinical support needs with resources, budgets, and analysis, ensuring continuous improvement while meeting goals and objectives.

• Coordinates the clinical support review process with supervisory staff, collecting and recording data and providing detailed reports to ensure consistent information.

• Executes basic strategies for delivery on stakeholder and business performance to senior managers, ensuring consistent communication and analysis.

• Administers strategic workflow processes ensuring continuous improvement, compliance, and high-performance clinical support protocols and standards are upheld.

Required Qualifications
2-3 years of related experience in the healthcare field

Excellent interpersonal and communication skills

Preferred Qualifications
HEDIS measure knowledge and experience and data collection

Bachelors Degree in a Health related field

Education
High School Diploma

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $93,574.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 11/13/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.