Description

ICompany Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Purpose

The Clinical Site Payment Analyst is responsible to manage global (+50 countries) clinical site payments from contract execution through reconciliation. The successful candidate will also provide analytical, operational, and customer-centred support to all clinical payment stakeholders and internal team members.

Job Responsibilities

• Manage appropriate prioritisation of executed Clinical Study Agreements (CSAs) to enable efficient entry of contract terms and budgets into the appropriate finance system;
• Provide internal and external clients with seamless customer service and a consistent high level of quality work in processing of payments;
• Manage the purchasing process within SAP at the affiliate level for clinical site contracts;
• Liaison with CSM, OUS Contracting, Legal and finance to ensure Subject Injury payments can occur;
• Monitor inflation rates via the Consumer Price Index (CPI) and make adjustments within the payment system to allow for appropriate payment per contract terms.
• Conduct final site payment reconciliation;
• Identify risks and trends for +50 countries that may be noted during contract mapping, invoice creation, payment processing and reconciliation and develop a mitigation strategy to be shared to minimize errors across studies and countries;
• Develop best practices and make recommendations to leadership for process improvements;
• Apply critical thinking skills to resolve any payment issues that arise by interacting with the sites, CSM staff and affiliate finance;
• Act as a mentor for minimum one dedicated Clinical Site Payment Specialist.

Qualifications

• Bachelor's degree required with a concentration in Finance, Accounting or Business preferred;
• 2 -5 years' experience ideally in the field of clinical studies, medicine or Pharma-industry and interest in economic and finance-related data strongly preferred;
• Excellent Microsoft Office skills, particularly Microsoft Excel;
• SAP experience preferred;
• Demonstrated customer services expertise including good written and verbal communication skills. Written and verbal fluency in English;
• Excellent planning and organizational skills and the ability to work effectively and efficiently in a dynamic, fast-paced environment;
• Demonstrates analytical, critical thinking and organizational skills;
• Able to work well within a team and autonomously;
• Able to influence without authority;
• Strong problem-solving skills with the ability to manage multiple priorities and meet associated timelines.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.htmlI