Description

Department:

Location:
Health Sciences Center
Time Type:
Full time
Worker Type:
Regular
Job Req ID:
R107825
Minimum Requirements:
Bachelor's degree in a related field or an equivalent combination of education and experience. Grade 4 (Hourly)
Position Description:

The Community Health Coordinator IV serves as the primary case manager for the UofL 550 Clinic, supporting people living with HIV/AIDS (PLWH/A) in accessing medical care, essential support services, and long-term retention in care. This position supports clients eligible under the Ryan White HIV/AIDS Program (RWHAP) Part C/D, ensuring compliance with program requirements and helping overcome medical and socio-economic barriers to health.

The coordinator plays a key role in care coordination, patient education, and eligibility management, working closely with clinical staff and regional case management teams across Central Kentucky and Southern Indiana. Responsibilities include conducting initial assessments, maintaining patient eligibility records, managing intake and enrollment, and making timely referrals to Part B and other supportive services to ensure continuity of care.

Essential Duties and Responsibilities

• Serve as the primary Case Manager for approximately 150 active patients weekly, verifying eligibility (HIV status, residency, income) and maintaining compliance every six months or as needed.
• Manage a caseload of patients who are ineligible for KCCP-Part B services, ensuring comprehensive, individualized support and care navigation.
• Conduct acuity assessments and develop/update Individualized Care Plans (ICPs) for eligible patients, ensuring alignment with medical and psychosocial needs.
• Educate patients on the Sliding Fee Scale, out-of-pocket cost caps, and other program-related responsibilities.
• Provide brief outreach and follow-up support to lower-acuity patients engaged in self-managed care.
• Collaborate with clinic providers and staff to enhance treatment adherence and patient readiness for complex HIV care.
• Act as a liaison between UofL 550 Clinic and regional partner agencies, supporting seamless referrals and continuity of care.
• Lead consumer support groups, including documentation of meetings and performance outcomes.
• Facilitate referrals and warm handoffs to essential services such as counseling, housing, and food assistance to improve care retention.
• Maintain accurate and up-to-date records in Provide Enterprise, EMR, CareWare, and KADAP, ensuring data quality and compliance.
• Build and sustain relationships with community partners and stakeholders to expand resource access and enhance patient outcomes.
• Participate in ongoing training, outreach activities, and complete required administrative tasks and reports in a timely manner.

Preferred Qualifications

• Minimum of 3 years of experience working with diverse populations, including individuals facing significant socio-economic barriers to health, such as homelessness.
• Experience working with People Living with HIV/AIDS (PLWHA) and familiarity with the Ryan White HIV/AIDS Program (RWHAP) is highly desirable.
• Demonstrated experience in clinical problem-solving, critical thinking, and delivering patient-centered care.
• Proven teamwork, strong organizational, and time management skills in fast-paced clinical or community health settings.
• Proficient in Microsoft Office, particularly MS Word; experience with electronic medical records (EMR) and case management systems preferred.

Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.

Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 215 Central Avenue, Ste 205 - Louisville, Kentucky 40208.

If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.