Description

*JOB SUMMARY* As a licensed clinician, the Manager of Clinical Program Management is responsible for leading and managing the success of clinical programs and/or clinical performance initiatives at a regional/system level. Ensures programs are aligned to the mission, vision and core values of BSWH and meet all regulatory and quality standards. *ESSENTIAL FUNCTIONS OF THE ROLE* In collaboration with internal and external stakeholders, oversees the design, coordination, implementation, and evaluation of innovative, multidisciplinary clinical programs driving improvement in quality, utilization management, systems management and outcomes management, etc. Researches and maintains knowledge of current evidence-based practices and works with multidisciplinary teams to build a replicable model for evidence-based clinical programs and guidelines. Significantly contributes to or leads regional and/or system performance initiatives (e.g., provider performance) by analyzing and interpreting quality and utilization management issues, reviewing clinical documentation, identifying trends, and recommending process changes, staff training, etc. Oversees the creation of clinical program tools, reporting and resources (e.g., EMR enhancements, workflow enhancements, etc.) and standardization of education materials at a regional and/or system level. Acts as a trusted change agent, subject matter expert (SME) and liaison to multidisciplinary teams and internal/external stakeholders. Manages assigned staff which includes accountability for hiring, firing, performance evaluation, orientation, training, work allocation, and problem resolution. *KEY SUCCESS FACTORS* Seven years of experience in the healthcare industry Project and/or Program Management experience required Process improvement and/or quality improvement experience required Able to work in a fast paced, deadline driven environment while balancing multiple demands Excellent verbal and written communication skills Strong critical thinking and analytical reasoning skills with ability to exercise sound judgement Superior problem solving, leadership, conflict management, and team building skills to ensure a productive work environment and achievement of goals Solution oriented and demonstrates flexibility in problem solving, using collaborative techniques to identify performance problems and implement solutions Able to present a professional product to multiple levels of leadership including senior leadership. Skill in the use of computers and related software PMP certification preferred *BENEFITS* Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level *QUALIFICATIONS* - EDUCATION - Grad of an Accredited Program - EXPERIENCE - 7 Years of Experience - CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathlogist (SLP): Must have ONE of the following: --LCSW --LMSW --LMSW-AP --LVN --OT --PT --RN --Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board) --SLP --LICDIET --RD.