Description

The Institute for Engaged Learning (IEL) is situated in the Division of Undergraduate Education (DUE) . DUE serves as the catalyst for enhancing the quality of the undergraduate student experience while promoting on-time graduation for all undergraduate students at Indiana University (IU) Indianapolis. The IEL houses a variety of engaged learning divisions including First-Year Engagement, Student Engagement, and High-Impact Curricular Engagement (HICE).

Job Summary

The High-Impact Curricular Engagement (HICE) Program Coordinator will be responsible for managing, maintaining, and tracking all data related to HICE programs and providing logistical support to the HICE team. The position reports directly to the Executive Director of High-Impact Curricular Engagement.
Department-Specific Responsibilities

• Support all aspects of HICE programs including Institutes, Faculty Learning Communities, Communities of Practice, workshops, conferences, and faculty consultations in fulfilling the HICE strategic plan to embed experiential learning opportunities into 100 percent of undergraduate degree programs.
• Accurately manage, maintain, and track all data related to the HICE division of the IEL.
• Track and manage faculty engagement in HICE programs.
• Deliver exceptional customer service and support to faculty and program participants, addressing questions and resolving issues to promote the success and retention of undergraduate students.
• Create, process, and track applications for HICE programs.
• Process program participation and completion awards for HICE programs.
• Assist with coordinating HICE events including venue logistics, catering, promotion, and attendee registration.
• Assist with administrative needs related to the daily operations, planning, and implementation of the HICE office. Perform duties such as answering phones and email, delivering messages and mail, and scheduling.
• Serve as a liaison to campus partners for cross-departmental faculty services initiatives: schedule planning meetings, secure space reservations, provide information, and collect/record necessary documentation.
• Support students, faculty, and staff by acting as a key resource, analyzing data, preparing reports, and providing essential documentation to aid in their success.
• Provide directions, support, and information to visitors in the IEL.
• Assist with the preparation and dissemination of handouts, presentations, or other materials as needed.
• Assist with ordering or creation of promotional materials for HICE.
• Perform other duties as assigned.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION
Required

• Bachelor's degree in a related field

WORK EXPERIENCE
Required

• Experience in an office setting
• Experience managing and maintaining data

SKILLS
Required

• Excellent written and verbal communication skills to effectively interact with diverse stakeholders
• Strong attention to detail and accuracy in all tasks
• Exceptional time management skills and the ability to effectively prioritize and manage multiple projects and deadlines
• Demonstrated commitment to quality and continuous improvement
• High degree of flexibility and adaptability in a fast-paced and evolving environment
• Dependable and reliable with a strong work ethic
• Proactive and self-motivated with a strong sense of initiative
• Proven ability to deliver outstanding customer service and build positive relationships
• Ability to handle sensitive information with the utmost discretion and maintain confidentiality
• Strong interpersonal skills to work collaboratively within a team

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and at other campus locations for meetings and events. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

IU Indianapolis
Indianapolis, Indiana
This is an in-person position.

Advertised Salary

$21.00 - $23.50 per hour, based on experience

Work Hours

20 - 27 hours per week.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Part Time Employee
FLSA: Nonexempt
Job Function: Part Time Employee
Job Family: Part Time Employee
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.