Description
Job Description
Atlantic Radiology Associates is a large, physician-owned private radiology practice providing diagnostic imaging services across multiple hospitals and outpatient imaging centers. We are seeking an experienced Radiology IT Systems Specialist to support and maintain the clinical IT systems that radiologists rely on for high-volume, time-sensitive diagnostic interpretation.
This role sits between frontline IT support and senior IT leadership. The ideal candidate has hands-on experience supporting PACS environments, radiology workstations, and voice recognition software, along with a strong working knowledge of networking fundamentals. You will work closely with our IT Director and PACS Administrator and be expected to operate independently, make sound technical decisions, and follow issues through to resolution.
Key Responsibilities
- Deploy, configure, and maintain radiology diagnostic workstations, including hardware, operating systems, monitors, peripherals, and clinical software
- Provide advanced support for PACS and voice recognition systems, including performance troubleshooting and workflow optimization
- Troubleshoot workstation, application, and connectivity issues that directly impact radiologist productivity and turnaround times
- Assist with network-related troubleshooting, including VPN access, latency issues, routing problems, and coordination with managed IT vendors
- Serve as a primary technical resource for radiologists and imaging center staff, with a strong emphasis on responsiveness and customer service
- Participate in system upgrades, migrations, testing, and validation—particularly during PACS transitions
- Maintain clear documentation of workstation builds, configurations, and support procedures
- Identify recurring issues and recommend practical improvements to system reliability and performance
- Escalate complex infrastructure issues appropriately while maintaining ownership and accountability
Clinical Systems & Technologies
- PACS platforms, including Change Healthcare and Fujifilm Synapse
- Voice recognition systems, including PowerScribe One
- Planned evaluation and integration of AI-enabled radiology workflow tools such as Rad AI
- Windows-based diagnostic workstations, secure clinical networks, VPNs, and high-performance imaging displays
Qualifications
Required
- 4+ years of progressive IT experience, including direct responsibility for workstation and application support
- Demonstrated experience supporting PACS, RIS, or other clinical imaging systems
- Strong understanding of Windows OS, workstation hardware, and performance troubleshooting
- Working knowledge of networking concepts (TCP/IP, VPNs, routing, latency, remote access)
- Ability to troubleshoot independently and manage issues without constant supervision
- Strong communication skills and comfort supporting physicians in a fast-paced clinical environment
Preferred
- Prior experience in radiology, imaging centers, or hospital IT
- Experience supporting voice recognition or dictation platforms
- Familiarity with PACS migrations or multi-site imaging environments
- Experience coordinating with vendors and managed service providers
Why Atlantic Radiology
- Physician-led private practice with a strong operational culture
- Meaningful technical responsibility without excessive bureaucracy
- Direct impact on radiologist efficiency and patient care
- Opportunity to grow into senior imaging IT or informatics leadership roles
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
Work Location: In person
Requirements
Required
- 4+ years of progressive IT experience, including direct responsibility for workstation and application support
- Demonstrated experience supporting PACS, RIS, or other clinical imaging systems
- Strong understanding of Windows OS, workstation hardware, and performance troubleshooting
- Working knowledge of networking concepts (TCP/IP, VPNs, routing, latency, remote access)
- Ability to troubleshoot independently and manage issues without constant supervision
- Strong communication skills and comfort supporting physicians in a fast-paced clinical environment
Preferred
- Prior experience in radiology, imaging centers, or hospital IT
- Experience supporting voice recognition or dictation platforms
- Familiarity with PACS migrations or multi-site imaging environments
- Experience coordinating with vendors and managed service providers
