Description

Lead the work that keeps patients safe. Shape the systems that support our caregivers.

Logan Health is seeking an experienced RN Clinical Safety Program Manager to lead and advance our systemwide patient safety efforts. This is a high-impact leadership role for a nurse who is passionate about quality, safety, regulatory excellence, and building a culture where teams feel supported to learn and improve.

If you’re energized by data, collaboration, and influencing change at a system level, this is your opportunity to make a meaningful impact across our regional health system.

About Our Location:

This position is based out of Logan Health Medical Center in scenic Kalispell, MT, which lies in the heart of the Flathead Valley. Sitting just minutes from Glacier National Park, two ski resorts, and the iconic Flathead Lake, Kalispell offers endless outdoor recreation. With over 500 lakes in the region and hundreds of miles of scenic hiking trails, it’s the perfect setting for nature lovers, weekend adventurers.

What You’ll Do:

Drive Patient Safety Strategy

• Lead the implementation and ongoing review of Logan Health’s Clinical Safety Program.
• Partner with the Executive Director of Quality to maintain and advance the organization’s strategic vision for patient safety.
• Promote a culture of safety grounded in transparency, just culture principles, and human factors theory.

Turn Data into Action

• Oversee the collection and utilization of operational and benchmarking data.
• Develop quality filters, audits, and case reviews to monitor trends and identify sentinel events.
• Recommend improvement targets in collaboration with operational leaders.
• Identify trends and outline remedial actions to reduce patient risk and complications.

Lead Investigations & Improvement

• Facilitate Root Cause Analyses in partnership with Risk Management.
• Guide leaders through event and chart reviews, GAP analyses, and clinical safety risk identification.
• Support development and sustainability of corrective action plans.
• Ensure compliance with accrediting and regulatory requirements.

Educate & Influence

• Serve as a resource to providers, leadership, and staff on safety events, reporting systems, and investigation processes.
• Collaborate with Education to support training related to clinical safety practices.
• Participate in professional staff development and community education efforts as appropriate.

Strengthen Systems & Processes

• Develop, review, and update policies related to clinical safety.
• Coordinate program management across the continuum of care.
• Support the creation and implementation of clinical protocols and practice guidelines.
• Ensure alignment between administrative and clinical patient safety activities.

Why This Role Matters - This role influences patient safety across the entire Logan Health system. Your leadership will directly impact reliability, regulatory readiness, and the experience of both patients and caregivers.

Requirements

Required:

• Current Montana RN license (or compact license with authorization to practice in Montana).
• Bachelor’s degree in Nursing, Healthcare Administration, or related field.
• 3–5+ years of clinical experience in an acute care setting.
• 1–3 years of experience in quality improvement, risk management, or patient safety.
• Strong knowledge of regulatory standards including DNV, CMS, and state/federal requirements.
• Experience conducting Root Cause Analyses (RCA).
• Experience with event reporting systems and data analysis.
• Strong verbal and written communication skills with the ability to present to varied audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential matters professionally.
• Strong organizational skills, critical thinking ability, and ability to work both independently and collaboratively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Preferred:

• Master’s degree (MSN, MHA, or related field).
• Certified Professional in Patient Safety (CPPS) or Certified Professional in Healthcare Quality (CPHQ).
• Experience leading implementation of quality strategies including benchmarking, monitoring action plans, and sustainability tracking.
• Knowledge of improvement methodologies such as PDSA, Lean, or Six Sigma.
• Experience managing patient complaints or grievances.

Our Mission: Quality, compassionate care for all. 

Our Vision: Reimagine health care through connection, service and innovation. 

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability).